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New Media on Ulitzer "The Secret" was launched by Rhonda Byrne in 2006 and says that thoughts have an energy that attracts like energy and you attract into your life whatever you think about. This tool refers to what Buddha said: "What you have become is the result of what you have thought". It suggests the following: "your dominant thoughts will find a way to manifest. ... Whatever you focus on the most is what will be most attracted to your life. ..Once you are aware of this law and how it works, you can start to use it to deliberately attract what you want into your life... Like attracts like...You get what you think about, whether wanted or unwanted...You are a living magnet...You get what you put your energy and focus on...Energy attracts like energy...it has it roots in Quantum Physics. " But just focusing on your dominant thoughts, wishful thinking about what ... (more)

Business Service Management: Aligning Business & IT

When Rick Berzle and Bill Keyworth asked me to join them to build a site on the topic of Business Service Management, I immediately said yes. The result is BSMReview.com, a site which seeks to analyze the best and next practices in business service management from a third-party point of view. The experts that Bill has brought to the site are literally a who's who of the best and most trusted people in the field: Peter Armstrong, Tom Bishop, Malcolm Fry, Israel Gat, Peter McGarahan, Richard Ptak, and Ken Turbitt. And that's just for the launch. Bill is recruiting more experts even ... (more)

The Power of Simplicity…

Driving home from the airport and listening to sports talk radio, the discussion was on great play-by-play sports broadcasters. To my delight, one of my favorites was on the panel voicing his opinions — and, it DOES have an impact on your career and business! Indianapolis is lucky because one of the great radio basketball announcers has made his career calling the games of the Indiana Pacers. His name is Mark Boyle, and it would be difficult to find anyone better at his craft. I’ve met Mark a couple of times, and he’s a great guy. And, I was really surprised at how much his opin... (more)

Getting Past Gate Keepers

Web 2.0 Journal By Tom Hopkins In business situations, when you are trying to reach the person who has the authority to make decisions regarding your product you are very likely to have to go through one or more people before reaching that person. For the sake of efficiency, there will likely be a receptionist and/or assistant who takes the initial calls for the decision-maker. It’s important that you realize most assistants are taught to protect decision-makers. Or, shall we say, screen calls so the decision-makers only speak with the [...] ... (more)

Gain Your Prospect’s Attention

Web 2.0 Journal By Wendy Weiss On a cold call you have approximately 10-30 seconds to grab your prospects’ attention—and you won’t get a second chance. Read on to discover how to gain your prospects’ attention… I was eating lunch. The phone rang and thinking it might be a client calling (and also, let’s face it—I’m a little compulsive) I bolted to my desk and grabbed the receiver. Instead of my client, on the other end of the line was a perky person telling me that their company provides high-speed Internet [...] ... (more)

Amdocs B2B Solution: Give Customers What They Want

Have you ever incurred an incident where your child has become lost and needed help? How many times has this issue crossed every parents mind as they wait for sons or daughters to come home or receive a phone call to hear; I’m okay?   Amdocs has just this scenario in mind when creating CRM solutions which marry broadband, mobile, GPS, and IPTV technologies which interface in giving real time convergence for service providers in solving real life problems.   Scenario 1. Dad is watching TV and sets caller display to (Do Not Disturb) unless a family member calls. 2. Megan his 16... (more)